Business Telephone Systems by ChoiceTel Networks

• Differentiate your company as a market leader, driving shareholder value and customer loyalty through improved customer interaction
• Extend team-working past the boundaries of the traditional enterprise, enabling employees to work as though everyone was in the same office
• Enable access to the right people at the right time, to make the right decisions
• Increase productivity by simplifying and streamlining communications
• Improve accessibility and responsiveness by giving your users control over how, when and by whom they are reached
• Fit seamlessly with your existing infrastructure and are easily managed to lower your total cost of ownership

VoIP Systems
IP communications has finally come of age and ChoiceTel Networks offers you stand alone VoIP solutions as well as hybrid solutions. The true value of IP communications is at the user desktop, where combining voice, data and video enables advanced integrated communications multimedia applications. ChoiceTel’s Desktop portfolio provides rapid and intuitive access to business telephony features and the growing range of IP-based multimedia applications. Enhancing individual productivity and enabling business process improvements across the enterprise, these applications include mobility, team working, customer interaction and messaging.

Multi-site VoIP Networking
Managing the complexity of communications in a multi-site organization is critical to business success. You’ve got multiple locations, mobile and distributed workforces, and employee groups with unique communications requirements, which you need to manage efficiently and cost effectively. Failing to streamline communications consistently leads to project delays and customer dissatisfaction. ChoiceTel’s IP Communications solutions empower business success.

ChoiceTel delivers value by focusing on solutions that drive business process improvements across your entire organization. ChoiceTel’s Enterprise Communications solutions are simple, scalable (five to 65,000 users), and standards-based ensuring flexibility for our customers. This flexibility allows customers to migrate to IP Communications at a pace that suits their business needs and requirements.

Call and Contact Center Solutions
As a contact center manager, you need to know what’s going on in real time and have the power to adjust your operations immediately. And it means you need to equip your agents with advanced tools and access to information so they can efficiently manage calls and serve customers – including those who contact you by email, fax or while on your web site. And at the end of the day, it means you need to know and demonstrate that you’re meeting service levels and delivering value to the enterprise. Which is where ChoiceTel’s Call and Contact Center Solutions come in.

Integrated Messaging
Your employees are constantly struggling with communications overload, forced to use several devices to deal with multiple voicemail boxes, e-mails and fax messages, all while trying to be more accessible and responsive to their valued customers. In addition, if you are ready to replace your legacy voicemail system, you need a solution that will provide the same features and reliability as your existing system, but allow you to seamlessly add new productivity enhancing functionality as your organization evolves. And of course, you want a solution that helps you painlessly transition to an IP world.
At ChoiceTel, we believe you should be able to buy the messaging system you need today, and cost-effectively add applications, features and capacity as your business grows and evolves over time. From basic voicemail to advanced integrated messaging and collaboration applications, ChoiceTel offers the features you need, when you need them.

Advanced Teleworking
Today's complex business environment is such that enabling effective teamwork is becoming increasingly difficult. At ChoiceTel, each day, our employees, partners, and suppliers inter-work on a variety of projects united by a common goal of delivering superior communication and collaboration solutions to our customers throughout Canada. We know that being tethered to a desk waiting for a returned call, or playing telephone tag and voice mail tennis can lead to missed opportunities and project delays.

As the trusted leader and innovator in IP Communications solutions, ChoiceTel delivers communication and collaboration solutions that drive effective teamwork in organizations of all sizes and levels of complexity.