VoIP PBX Communication Solution

Industry: Banking and Finance

Situation: Pacific & Western Bank of Canada, a “branchless” bank, is one of the most efficient financial institutions in the country with operating costs lower than 1% of total assets. They are a Canadian Schedule 1 Chartered Bank focused on a select number of products and services. Their goal is to provide outstanding service within quality niche markets.

Challenges:

• Site to site telecommunications network between Saskatoon and London – 1998
• Ability to meet required timelines
• Security standards must be exceeded.

Solution Components:

• Comdial FX Telephony Platform
• PRI trunking
• IP Connectivity between locations

Results:

• Eight years of seamless, networked voice communication.