Hosted PBX Solution

Industry: Seniors Housing in a Christian Environment

Situation: LutherCare Communities contacted Accutek because they needed seamless communication between Care Homes. This included error-free remote access, collaboration, ease of self administration, and advanced emergency response protocols.

Challenges (Customer Needs):

• Networking several locations
• Remote access and collaboration
• Increase capacity.
• Presence management
• Emergency response

Solution Components:

• Mitel 3300 ICP Platform
• PRI trunking
• Teleworker
• YA (Your Assistant) PRO
• Collaboration

Results:

• Improved communication between main office and satellite locations
• Ability to more efficiently communicate in emergency situations
• Initial installation includes a single site with 100 stations, expansion to include 400-500 residents.
• Phase two includes the addition of several locations